TERMS & CONDITIONS

• All prices are inclusive of taxes.

• We try our best to fulfill every order. In case any product does not meet our quality check, we may either cancel the order or take time to make another piece.

• All duties and taxes for international orders will apply as per rules of shipping destination and will be borne by the customer.

• We may experience delays in deliveries in certain locations. In such cases, we shall keep you informed.

• We experience high volumes during sale and festive seasons, kindly expect a delay in the order during the same.

• We accept all Credit and Debit card payments.

• SWATHI VELDANDI reserves the sole right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review our T&C’s every time you make a purchase.

• We view protection of your privacy as a very important principle.

• SWATHI VELDANDI shall make all endeavours to deliver defect free products. The defective/damaged goods so received shall be communicated within 24 hours of delivery. Any communication after 24 hours shall not qualify for a return.

• SWATHI VELDANDI holds the sole discretion to determine whether a refund can be issued. For further information please refer to our shipping and returns policy.

• Products displayed/sold on SWATHI VELDANDI website are manufactured as per the applicable local laws of India and are in conformity with the required Indian industry standards.

• The prices displayed on our website may dier to those displayed in-store. The prices on the website are subject to change without notice and only reflect the MRP and do not include shipping charges.

• From time to time there may be information on our website or catalog that may contain typographical errors, inaccuracies, omissions that may relate to product description, pricing and availability.

• SWATHI VELDANDI reserves the right to correct any errors and to change or update any information without prior notice.

• We reserve the right to make changes to our site, policies and these conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not aect the validity and enforceability of any remaining condition.

Cookie POLICY

• SWATHI VELDANDI, with registered oces at 8-2-648/k/31, Vemireddy Enclave, Road no 12, Banjara Hills, Hyderabad, 500034, India acts as a data controller for the processing of your personal data as described in this Cookie Statement. Please note that this Cookie Statement must be read together with our Privacy Statement.

WHAT ARE COOKIES?

• Cookies are small files of numbers and letters that are stored in the user’s browser when they visit a website. When a user returns to the website, their browser sends these files back to the website, allowing personalised content to be shown on the users’ screen. When you use any of our services on www.swathiveldandistudio.com (hereinafter: “Website”), we may collect information using cookies. This information is used to provide you with a more personalised service. To place an order on www.swathiveldandistudio.com, you need to have the “strictly necessary cookies'' enabled. If you do not want to accept those cookies, you can still browse the website and use it for research purposes. In most browsers, the cookies are enabled, at the bottom you’ll find the information you need to change your cookie settings on your browser. Cookies are not harmful to your device. In the cookies that we generate, we do not store sensitive information, such as credit card details, but we use encrypted information gathered by them to improve your individual needs. We never sell the information we collect using cookies, nor do we disclose the information to third parties.

HOW DOES SWATHI VELDANDI USE COOKIES?

• We use session cookies for the duration of your visit (e.g. “strictly necessary cookies”) and persistent cookies for repeat visits to fulfill two main functions:

• To provide you with a personalized experience

• To use for analytical purposes. 

   

• These essential cookies allow us to distinguish you from other users on our website and allow you to interact with several features on our website. For example, the following features rely on cookies:

• Remembering your country, states, past transactions and language settings.

• Selecting your favourite products, materials et cetera.

   

• Without cookies, these features and many others would not function.

• USE FOR ANALYTICAL PURPOSES

• Analytic cookies help us improve our website by anonymously tracking which links and features are used most frequently. This information is used to create anonymous and aggregated statistics which we use to identify problematic and successful areas of our website. These cookies play an important role in continually providing you with an optimised experience on our website.

• Our Website uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users use this Website. It shows usage of this Website, which will be transmitted to and stored by Google on servers in the United States. Google will use this information to monitor your use of this Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
• An IP address is a unique identifier that electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our Website visitors come. We also may use this information to enhance our Website. 

• Should you decide to prevent cookies from being stored in your browser? Please note that you may not be able to use some of the key features on our website. However, you will still be able to make basic searches.

• If you would like to monitor or prevent cookies from being set in your browser, you can modify your browser settings to receive notifications whenever cookies are being used or to completely block the storage of cookies. You may also delete cookies that are already stored in your browser. Where to find these settings depends on your browser. Using your browser’s “Help” section, you will be able to locate these settings.

CONSENT TO THE USE OF COOKIES:

• If cookies are strictly necessary for the use of the SWATHI VELDANDI webpage (functionality), those session cookies do not require your prior consent. Those session cookies will expire after you have left the homepage. Other cookies (often persistent cookies and third-party cookies) require your prior consent to, e.g., track the choices you made on the website and your preferences. Your consent is declared through the opt-in function on our Website.

HOW CAN I DISABLE COOKIES?

• Most browsers automatically accept cookies, but you can also choose not to accept them. It is recommended not to disable this function, since this could prevent you from moving freely from page to page and benefiting from all the Website’s features. If you do not wish your computer to receive and store cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Firefox, etc.). In any case, note that certain parts of our Website may be used in their fullness only if your browser accepts cookies; otherwise, you will not be able to add products to your shopping cart and buy them. As a result, your choice to remove and not to accept cookies may aect your stay on our Website